ThinkPad Helix bootup failure when pressing the Power button

TITLE:

ThinkPad Helix bootup failure when pressing the Power button

SYMPTOM:

The ThinkPad Helix system has no power or video after pressing the Power button.

AFFECTED CONFIGURATIONS:

ThinkPad

AFFECTED SYSTEMS:

Helix

SOLUTION:

If the Power button is pressed and no video shows on the LCD, follow these steps below:

1. Check to see if the fan or the LED in the ThinkPad logo turns on.If they turn on, there is likely an issue with the video/LCD and not the power. If neither the fan or LED turn on, continue to Step 2.

 

2. Plug in power and try to power on the system again. Try plugging into the Dock and the Tablet.

 

3. Disconnect the power adapter and press the battery reset button.The location of the reset button is shown in the picture below. If the system does not power on, then reconnect the power adapter.

 

4. Disconnect the power adapter and remove the LCD. Do not disconnect the ribbon cables. Disconnect and reseat the battery connector. The connector should be fully seated as shown in the picture below. If the system does not power on, you may need to reconnect the power adapter.

 

5. If the system still has not powered on, the battery should be

replaced.