TITLE:
Cannot run .exe files after uninstalling Lenovo Fingerprint Software Pro on Microsoft Windows 7 32-bit Brazilian Portuguese language operating system
SYMPTOM:
All of the .exe files cannot be run after uninstalling Lenovo Fingerprint Software Pro on the Microsoft Windows 7 32-bit Brazilian Portuguese language operating system.
AFFECTED CONFIGURATIONS:
ThinkCentre
ThinkStation
ThinkPad
AFFECTED SYSTEMS:
All
SYSTEM IS CONFIGURED WITH:
• Microsoft Windows 7 32-bit operating system with Brazilian
Portuguese language
• Lenovo Fingerprint Manager Pro installed
OPERATING SYSTEMS:
Microsoft Windows 7
SOLUTION:
This issue can be prevented is resolved by upgrading to using Lenovo Fingerprint Manager Pro version 8.01.11.
If the issue has already occurred, then follow the instructions below:
IMPORTANT: This contains steps that make changes to the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link to view the article in the Microsoft Knowledge Base, “How to back up and restore the registry in Windows”, at the following URL:
http://support.microsoft.com/kb/322756
1. Download the following file:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkcentre_drivers/registry_entries.zip
2. Unzip the file and then find the corresponding file for your Windows
operating system* in the expanded folder.
3. If you are running Windows 7, this would be ShellWin7.reg. If you
are running Windows 8, this would be ShellWin8.reg. If you are running
Windows 8.1, this would be ShellWin8.1.reg.
4. Be careful and only select the correct file for your Windows
operating system. Double click the file that corresponds to your
operating system and agree to allow Registry Editor to run (if
prompted), then answer Yes when prompted if you want to continue. Click
OK when you get the message that it has been successfully added to the
registry.
5. Reboot the system.
* If you are unsure what Windows operating system you are running, open
Control Panel, then System and Security, and then System. At the top
under Windows Edition, it will say what version you are running.
ADDITIONAL INFORMATION:
Do not uninstall Lenovo Fingerprint Manager Pro if the version is 8.01.05, or lower, before upgrading to version 8.01.11, or above, as version 8.01.11 is an upgrade version.
Cannot run .exe files after uninstalling Lenovo Fingerprint Software Pro on Microsoft Windows 7 32-bit Brazilian Portuguese language operating system
SYMPTOM:
All of the .exe files cannot be run after uninstalling Lenovo Fingerprint Software Pro on the Microsoft Windows 7 32-bit Brazilian Portuguese language operating system.
AFFECTED CONFIGURATIONS:
ThinkCentre
ThinkStation
ThinkPad
AFFECTED SYSTEMS:
All
SYSTEM IS CONFIGURED WITH:
• Microsoft Windows 7 32-bit operating system with Brazilian
Portuguese language
• Lenovo Fingerprint Manager Pro installed
OPERATING SYSTEMS:
Microsoft Windows 7
SOLUTION:
This issue can be prevented is resolved by upgrading to using Lenovo Fingerprint Manager Pro version 8.01.11.
If the issue has already occurred, then follow the instructions below:
IMPORTANT: This contains steps that make changes to the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link to view the article in the Microsoft Knowledge Base, “How to back up and restore the registry in Windows”, at the following URL:
http://support.microsoft.com/kb/322756
1. Download the following file:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkcentre_drivers/registry_entries.zip
2. Unzip the file and then find the corresponding file for your Windows
operating system* in the expanded folder.
3. If you are running Windows 7, this would be ShellWin7.reg. If you
are running Windows 8, this would be ShellWin8.reg. If you are running
Windows 8.1, this would be ShellWin8.1.reg.
4. Be careful and only select the correct file for your Windows
operating system. Double click the file that corresponds to your
operating system and agree to allow Registry Editor to run (if
prompted), then answer Yes when prompted if you want to continue. Click
OK when you get the message that it has been successfully added to the
registry.
5. Reboot the system.
* If you are unsure what Windows operating system you are running, open
Control Panel, then System and Security, and then System. At the top
under Windows Edition, it will say what version you are running.
ADDITIONAL INFORMATION:
Do not uninstall Lenovo Fingerprint Manager Pro if the version is 8.01.05, or lower, before upgrading to version 8.01.11, or above, as version 8.01.11 is an upgrade version.
No comments:
Post a Comment