Failure when restoring Microsoft Windows 7 from the Recovery DVD or installing Windows 7

TITLE:

Failure when restoring Microsoft Windows 7 from the Recovery DVD or installing Windows 7

SYMPTOM:

When the USB 3.0 mode is enabled in the ThinkPad Setup, failure will occur when restoring Microsoft Windows 7 from the Recovery DVD or installing Windows 7.

AFFECTED CONFIGURATIONS:

ThinkPad

AFFECTED SYSTEMS:

11e

SYSTEM IS CONFIGURED WITH:

USB 3.0 mode in the ThinkPad Setup set to Enable (default)

OPERATING SYSTEMS:

Microsoft Windows 7

LIMITATIONS:

Microsoft Windows 7 does not have the Inbox USB 3.0 driver in it.  The USB
3.0 mode in the ThinkPad Setup has to be disabled while you are restoring or installing Microsoft Windows 7 via the USB optical drive.

SOLUTION:

The user should disable the USB 3.0 mode in the ThinkPad Setup while restoring or installing Microsoft Windows 7.

Follow the following instructions to disable the USB 3.0 mode:

      1.  Turn off the system.
      2.  Turn on the system.
      3.  While the "To interrupt normal startup, press Enter" message is
           displayed at the lower-left area or lower-center of the screen, press
           the F1 key.  The ThinkPad Setup menu will be displayed.  If a
           password prompt appears, type the correct password.
      4.  Select “Config” and then select USB.
      5.  Set the USB 3.0 Mode to Disable.
      6.  Press the F10 key to save configuration and exit.
      7.  Select Yes.
      8.  The system will be restarted automatically.

NOTE:  The user should be able to enable the USB 3.0 mode again in Step 5.