Broken micro-USB charging port - ThinkPad Tablet 2

TITLE:
Broken micro-USB charging port - ThinkPad Tablet 2

SYMPTOM:
The ThinkPad Tablet 2 system’s battery cannot be charged due to a broken micro-USB charging port. The rib inside the port may break if the user plugs in the micro-USB cable upside down.


AFFECTED CONFIGURATIONS:
ThinkPad

AFFECTED SYSTEMS:
Tablet 2 (3679)
Tablet 2 (3682)

OPERATING SYSTEMS:
All Operating Systems

SOLUTION:
Replace the micro-USB charging port with FRU number 04X0418 under the system’s warranty.

The Servicer should inform the user to pay more attention on future charging occurrences.

If the micro-USB cable is inserted correctly, the charging port should be fine.

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