System displays "0190: Critical low-battery error" during boot and shutdown even with normal battery capacity

TITLE:
System displays "0190: Critical low-battery error" during boot and shutdown even with normal battery capacity

SYMPTOM:
The system will display a message, "0190: Critical low-battery error", during boot and shutdown even with normal battery capacity. When the system was shutdown under the DC mode and idle, then powered on (still without AC), the above error message may display and the system will shutdown automatically.

AFFECTED CONFIGURATIONS:
ThinkPad

AFFECTED SYSTEMS:
Edge E431
Edge E531

SYSTEM IS CONFIGURED WITH:

BIOS version (HEET31WW 1.12)

OPERATING SYSTEMS:

All Operating Systems


SOLUTION:
The user should update the BIOS to the latest version, 1.14, from the Lenovo eSupport web site at the following URLs:

EXE (heuj04ww.exe):

http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS035124

ISO (heuj04wd.iso):
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS035125

WORKAROUND:

The following steps may be temporary workaround to resolve this issue:

1. Unplug the battery/AC adapter.
2. Plug in the AC adapter first.
3. Plug in the battery behind the AC adapter present.
4. Power on and the message will disappear.