TITLE:
How to completely uninstall DisplayLink software
SYMPTOM:
This document instructs the user how to completely uninstall DisplayLink software.
AFFECTED CONFIGURATIONS:
ThinkPad
AFFECTED SYSTEMS:
any Lenovo Branded system with the Lenovo USB 3.0 Dock attached
OPERATING SYSTEMS:
Microsoft Windows 7
Microsoft Windows 8
SOLUTION:
The user should remove all instances of the Lenovo/DisplayLink drivers and reinstall driver:
1. Disconnect the Lenovo 3.0 Dock from the system.
2. Remove all instances of the Lenovo USB 3.0 Dock driver and
DisplayLink software:
3. Run the DisplayLink Install Cleaner from the following
http://www.displaylink.com/support/ticket.php?id=297
4. Reinstall the Lenovo USB 3.0 Dock driver from the following
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM014961
5. Reconnect the USB 3.0 Dock into the system’s USB 3.0 port.
Follow the install prompts and then restart the system.
ADDITIONAL INFORMATION:
A full list of driver fixes are located at the following URL:
http://displaylinkreleasenotes.s3.amazonaws.com/DisplayLink_7.2M1-releasenotes.txt
It is recommended to download the latest Lenovo provided graphics driver from the Lenovo eSupport website at the following URL:
http://support.lenovo.com/en_US/
How to completely uninstall DisplayLink software
SYMPTOM:
This document instructs the user how to completely uninstall DisplayLink software.
AFFECTED CONFIGURATIONS:
ThinkPad
AFFECTED SYSTEMS:
any Lenovo Branded system with the Lenovo USB 3.0 Dock attached
OPERATING SYSTEMS:
Microsoft Windows 7
Microsoft Windows 8
SOLUTION:
The user should remove all instances of the Lenovo/DisplayLink drivers and reinstall driver:
1. Disconnect the Lenovo 3.0 Dock from the system.
2. Remove all instances of the Lenovo USB 3.0 Dock driver and
DisplayLink software:
3. Run the DisplayLink Install Cleaner from the following
http://www.displaylink.com/support/ticket.php?id=297
4. Reinstall the Lenovo USB 3.0 Dock driver from the following
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM014961
5. Reconnect the USB 3.0 Dock into the system’s USB 3.0 port.
Follow the install prompts and then restart the system.
ADDITIONAL INFORMATION:
A full list of driver fixes are located at the following URL:
http://displaylinkreleasenotes.s3.amazonaws.com/DisplayLink_7.2M1-releasenotes.txt
It is recommended to download the latest Lenovo provided graphics driver from the Lenovo eSupport website at the following URL:
http://support.lenovo.com/en_US/
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