GOBI 4000 (EM7700) WWAN card is not supported under Microsoft Windows 7 with ThinkPad Helix

TITLE:

GOBI 4000 (EM7700) WWAN card is not supported under Microsoft Windows 7 with ThinkPad Helix

SYMPTOM:
The GOBI 4000 (EM7700) WWAN card shows as an unknown device in Device Manager.

AFFECTED CONFIGURATIONS:
ThinkPad

AFFECTED SYSTEMS:
ThinkPad Helix

SYSTEM IS CONFIGURED WITH:
GOBI 4000 (EM7700) WWAN card

OPERATING SYSTEMS:
Microsoft Windows 7

SOLUTION:
There is not an available driver for the GOBI 4000 (EM7700) WWAN card for Microsoft Windows 7. The card is only supported under Microsoft Windows 8.

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